1. Refund Eligibility:

• Refunds are applicable for defective or damaged products, or if you are dissatisfied with your purchase.
• To be eligible for a refund, please ensure to initiate the return process within 7 days of receiving the product.

2. Refund Process:

• To request a refund, please contact us at [help.smewedstoybox@gmail.com] with your order number and a detailed explanation of the reason for the refund.
• Our team will review your request and respond with instructions on how to proceed with the return.

3. Return and Inspection:

• Upon receiving the returned item, we will inspect its condition to determine eligibility for a refund.
• Please allow at least 7 days from the receipt of your returned item for us to process the refund.

4. Refund Method:

• Refunds will be processed using the original payment method.
• Refunds will cover the product cost; shipping charges are non-refundable unless the return is due to a mistake on our part.

5. Late or Missing Refunds:

• If you haven’t received your refund within the specified time, please check your bank account or contact your credit card company.
• If the issue persists, please contact us at [help.smewedstoybox@gmail.com] for assistance.

6. Contact Information:

• For any questions or concerns regarding refunds, please reach out to us at [help.smewedstoybox@gmail.com].

Note: This refund policy is subject to change, and any updates will be communicated on our website.